CeX hack: Two million customers warned as retailer hacked

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Two million customers may have had their personal details stolen from electronic retailer CeX after its systems were hacked, the firm said today.

CeX, which runs the WeBuy electricals buying and selling website, sent out an email last night warning it had “been subject to an online security breach”. Formerly Complete Entertainment Exchange, the Watford-based firm was founded in London 25 years ago and now has more than 200 stores internationally.

Managing director David Mullins said an “unauthorised third party accessed our computer systems” and he believes that “some customer data has been compromised”.

This includes “personal information” of first name, surname, address, email address and phone number, and for a “small number” of customers, also what the company says is encrypted data from expired credit or debit cards.

CeX called the hack a “sophisticated breach” but gave no further details, and advised customers to change their password.

Mr Mullins said: “We are investigating this as a priority and are taking a number of measures to prevent this from happening again.”


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