Heathrow Airport delays: Chaos for holidaymakers as British Airways systems crash

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Holidaymakers travelling through Heathrow are caught in delays and huge queues after a British Airways systems crash.

Passengers at Heathrow Airport described “total chaos” after the computers went down at the busy west London airport on Wednesday morning.

Some travellers awaiting flights from Gatwick Airport also reported problems.

British Airways said on Twitter they were “aware of some issues affecting check in this morning” and apologised to travellers.

It comes after the airline’s IT systems crashed around the world in May, leaving flights from Heathrow and Gatwick airports grounded.

George Edmonds said on Twitter: “All over the place again – computers down at Heathrow. You used to be so good.”

Tim Heptonstall tweeted the carrier and said: “Anything to say about the mess at LGW this morning?”

Colin Parselle, who was travelling to Edinburgh, added: “What have you done to your computers?”

The worldwide computer outage on British Airways’ computer system in May hit passengers for several days, with flights from Gatwick and Heathrow cancelled.

It was thought to be caused by a power supply problem.

The Standard has contacted British Airways for comment.


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