Sunfall Festival: Revellers' fury at 'insane' four-hour queues for electronic music event at Brockwell Park

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Revellers have told of their fury after they were left queuing for more than four hours to get in a south London music festival. 

Witnesses told of scenes of “panic” and said they jumped over fences to avoid a “crush” as thousands of people waited to enter the Sunfall Festival in Brockwell Park on Saturday.

The electronic music event, organised by the teams behind London club XOYO and Croatia festivals Outlook and Dimensions, was returning to the capital for the second year running. 

But festival-goers, who had paid £65 per ticket, said the queues for the event were “insane”.

Queues: Festival-goers wait to enter Sunfall Festival in Brockwell Park (@Camden560)

Sunfall said that for health and safety reasons, heightened security measures had been put in place, which was causing delays to entry.

Natasha Whiting, who works in marketing, told the Standard she had queued for the festival for almost four hours after buying tickets in November.

The 30-year-old said the queue was “becoming like a riot” with people growing more and more angry.

Crowds: Sunfall Festival at Brockwell Park (@ieattothebeat)

She said: “I’ve been queuing since 12. People were jumping fences and we had angry people all climbing into a tiny area. 

“Sunfall tweeted that they had extra security measures and sorry for the delay but when I finally got to the front they didn’t even look in my bags. 

“My friend was a bit behind and people were shouting ‘stop pushing’. She was cramped and uncomfortable. Someone had a panic attack.

“Someone said let’s push the battier down. This festival is meant to be organised by the best people in music in London.”

Another festival-goer, Matt Birkinshaw, 32, said he had spent two to three hours queuing with no updates from staff at all. 

He said: “I was in a crush with lots of shouting. I had to jump over the queue barriers to avoid being crushed.”

Other festival-goers took to social media to vent their frustration.

In a series of tweets, BBC journalist Jo Rickhards said: “Crazy long queue to get into #Sunfall in Brockwell Park. We’re going to miss hours of festival time.”

“Dear #Sunfall. These queues are completely unacceptable. A poor start to our party.”

Joanne Parkes tweeted pictures of the queues with the caption: “Great festival guys, except everyone is outside. #Sunfall.”

Messages posted on the festival’s official Twitter account said: “For everyone’s health and safety, heightened security/search measures have been put in place. This is causing some delay on entrance.

“We are putting additional resources in place to try and speed up the entry process, we appreciate your patience on this matter.”

The Sunfall festival, made up of four stages spread across Brockwell Park, kicked off at midday and was scheduled to run for 10 hours.

It is followed by a night-time programme of events in nine clubs across the city.

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