Woman entitled to compensation after hair dye disaster

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A model is entitled to compensation after a salon’s attempt to dye her hair went badly wrong, a German court has ruled.

The woman, who has not been identified, wanted her hair dyed “brown-gold” in November 2015, the Cologne state court said.

Instead, her hair turned an irreversible reddish colour, despite two unsuccessful “rescue attempts” that day and the following day.

The woman asked the court to rule that she was entitled to compensation for lasting damage to her hair, which she said is no longer able to absorb a new colour, resulting in her missing out on jobs as a model. 

She said the saga also caused stress-induced acne.

The court agreed in principle, but the woman will have to launch new proceedings to make a specific financial claim.


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